Identified - We have an issue with trading of CODEC and SNAI, and so it is unavailable. We are working on this to fix it as soon as possible.
Mar 12, 2026 - 08:48 UTC
Update - We are continuing to work on a fix for this issue.
Oct 16, 2025 - 09:14 UTC
Update - A number of Kiln-powered Earn strategies are currently set to redemption only.
The following strategies are now limited to redemption ONLY: KSM, DOT, TRX, ADA, NEAR, ATOM, INJ, TIA & OSMO Staking - Redemption ONLY
The following strategies have been restored to normal service: POL (formerly MATIC) - Redemption and Deposit as normal
The following strategies are being depreciated: TON - All investors are being communicated with directly. Funds will be redeemed by end of 21st October.
It’s important to note that, no other active SwissBorg Earn strategies are impacted — they remain fully accessible as normal. All funds within the frozen strategies are completely safe, and our priority is to restore access as quickly as possible. More information can be found on our blog https://swissborg.com/blog/sol-earn-incident-swissborg-recovery and official X account https://x.com/swissborg/
Sep 13, 2025 - 11:28 UTC
Identified - All Earn strategies operated by Kiln are currently paused.
Resolved -
This incident has been resolved.
Mar 20, 11:33 UTC
Investigating -
We are currently experiencing an issue affecting ticket submissions through our chatbot. Our team is actively investigating the problem. In the meantime, if you need assistance or would like to submit a support request, please contact us directly at support@swissborg.com
We apologize for the inconvenience and will provide an update as soon as more information becomes available.
Mar 20, 08:20 UTC