Update - We are continuing to work on a fix for this issue.
Oct 16, 2025 - 09:14 UTC
Update - A number of Kiln-powered Earn strategies are currently set to redemption only.
The following strategies are now limited to redemption ONLY: KSM, DOT, TRX, ADA, NEAR, ATOM, INJ, TIA & OSMO Staking - Redemption ONLY
The following strategies have been restored to normal service: POL (formerly MATIC) - Redemption and Deposit as normal
The following strategies are being depreciated: TON - All investors are being communicated with directly. Funds will be redeemed by end of 21st October.
It’s important to note that, no other active SwissBorg Earn strategies are impacted — they remain fully accessible as normal. All funds within the frozen strategies are completely safe, and our priority is to restore access as quickly as possible. More information can be found on our blog https://swissborg.com/blog/sol-earn-incident-swissborg-recovery and official X account https://x.com/swissborg/
Sep 13, 2025 - 11:28 UTC
Identified - All Earn strategies operated by Kiln are currently paused.
Completed -
The scheduled maintenance has been completed.
Mar 4, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 05:00 UTC
Scheduled -
One of our fiat providers will be undergoing maintenance at this time.
Virtual IBANs may not be able to be created whilst the maintenance is occurring. Additionally, outgoing and incoming payments across all channels will be subject to delays.
As soon as the maintenance period ends, all payments and other functionalities will return to normal.
Feb 28, 05:05 UTC
Completed -
The scheduled maintenance has been completed.
Mar 3, 09:27 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 09:10 UTC
Scheduled -
We are under a planned maintenance for this process inside the app. Users will see Maintenance Screen when attempting this verification.
Mar 3, 09:06 UTC
Completed -
The scheduled maintenance has been completed.
Mar 2, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 09:00 UTC
Scheduled -
We will be undergoing scheduled maintenance during this time, which should take approximately 30 minutes to complete. Thank you for your understanding.
Feb 26, 16:13 UTC
Resolved -
This incident has been resolved.
Mar 2, 08:10 UTC
Identified -
We have identified an issue with our trading services, and are working to restore them as soon as possible. During this time, trading will not be possible.
Mar 2, 08:02 UTC
Resolved -
This incident has been resolved.
Feb 25, 10:52 UTC
Monitoring -
The SwissBorg app is facing technical issues and was inaccessible. Our team has implemented a fix for this issue and is monitoring the results.
Feb 24, 14:03 UTC