Identified - Trading for $VNX is temporarily paused while the token migrates to the Base network.

We will restore $VNX trading as soon as the migration is complete and verified. We appreciate your patience.

Sep 25, 2026 - 14:19 UTC
SwissBorg application Operational
SwissBorg Card Operational
Cryptocurrency payments Operational
FIAT payments Operational
Exchanges Operational
Earn Operational
Onboarding Operational
SwissBorg website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: Identity Verification Systems Oct 14, 2026 06:30-07:30 UTC

We will be carrying out a brief infrastructure update to our identity verification systems.

Impact: Proof of Identity (POI) verifications, new user onboarding, and account recovery flows will be temporarily unavailable during this 1-hour window.

All other app features, including trading, deposits, and withdrawals, remain fully operational.

We apologise for any inconvenience caused during this brief update.

Posted on Oct 09, 2026 - 09:05 UTC

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - This incident has been resolved.
Oct 6, 05:50 UTC
Identified - BTC deposits are currently taking longer than usual to appear in your portfolio due to a technical issue affecting one of our onchain data provider partners.

Your funds remain safe, and deposits are still recorded onchain. We are actively working with our partner to resolve the issue as quickly as possible and restore normal processing.

We’ll provide further updates as soon as they are available.

Oct 5, 17:51 UTC

Oct 5, 2026

Resolved - Remaining $SILV held by users is available to Sell or Withdraw only.
Oct 5, 07:58 UTC
Identified - Trading for $SILV (Dominion Silver) has been suspended due to an ongoing incident affecting the token’s protocol.

This incident is specific to the protocol and is not related to SwissBorg or its systems.

More information: https://x.com/sunrise/status/2098262276201648592?s=20

Sep 11, 06:56 UTC

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Resolved - This incident has been resolved.
Oct 2, 09:29 UTC
Investigating - We’re currently experiencing higher than normal volumes in our support system, which is causing delays in responding to new tickets and messages. Our team is actively working to restore normal response times as quickly as possible.

You can still submit requests as usual; we’ll reply to all pending inquiries just later than normal. We appreciate your patience and will post another update as soon as we have more information.

Oct 2, 07:16 UTC

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.