Investigating - Subscriptions and redemptions for the BORGY Earn strategy are temporarily paused while we investigate and correct a reward distribution discrepancy.
We will provide further updates as we have them.
Jul 01, 2026 - 06:15 UTC
Accordingly, trading of Base only tokens are temporarily disabled on SwissBorg.
Assets on Base should also not be deposited/withdrawn at this time.
Affected tokens include: AERO AVNT AWE CLANKER EDGE ELSA FAI FUN ICNT IMO KTA LMTS RAVE RECALL SAPIEN SOSO VVV WELL
We will update as soon as we have further information and apologise for any inconvenience caused by this incident outside of our control.
Jun 25, 17:19 UTC
Resolved -
This incident has been resolved.
Jun 23, 10:48 UTC
Identified -
We are currently experiencing disruptions with fiat deposits and withdrawals affecting our community in the UK and Spain.
This issue originates from our external partner's system. We are actively working with their technical team to restore full service as quickly as possible.
Impact: Fiat deposits and withdrawals of EUR and GBP for our community in the UK and Spain.
All user funds remain completely safe. No other app features or regions are affected.
We apologise for any inconvenience caused and will provide further updates here as soon as they are available.
Jun 23, 06:33 UTC
Completed -
The scheduled maintenance has been completed.
Jun 22, 14:34 UTC
Update -
Scheduled MiCA transition maintenance is on-going. This page will be updated as soon as normal operation is resumed.
Jun 22, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:30 UTC
Scheduled -
The SwissBorg platform will undergo essential maintenance on Monday, 22 June, as we transition to our new MiCA-regulated entity.
During this period, all services will be temporarily disabled. The impact includes: - Mobile app access - Web app access - All exchange transactions (including Trigger Orders and Auto-Invest) - Crypto card payments - In-app support
Please adjust your investments and plan your transactions accordingly ahead of this maintenance window.
Bank deposit information change: Your bank transfer details will change. Please anticipate any standing orders you may have set up and ensure you are using the updated deposit information you will be sent.
Trigger Orders and Auto-Invests will re-activate as normal once the maintenance has ended.
You may still contact our team via support@swissborg.com from the email address that is connected to your SwissBorg account during this period.
Thank you for your patience and understanding as we improve your SwissBorg experience and become fully MiCA compliant.
Jun 22, 02:30 UTC
