Delay with Bitcoin deposits

Incident Report for SwissBorg

Resolved

This incident has been resolved.

Posted Oct 06, 2026 - 05:50 UTC

Identified

BTC deposits are currently taking longer than usual to appear in your portfolio due to a technical issue affecting one of our onchain data provider partners.

Your funds remain safe, and deposits are still recorded onchain. We are actively working with our partner to resolve the issue as quickly as possible and restore normal processing.

We’ll provide further updates as soon as they are available.

Posted Oct 05, 2026 - 17:51 UTC

This incident affected: Cryptocurrency payments.