Identified - Our support team is currently experiencing an exceptionally high volume of tickets, and we want to inform you that processing times may be longer than usual.

Our team is working diligently to address each inquiry and provide the quality assistance.

We appreciate your patience during this busy period.

Nov 14, 2023 - 14:33 UTC
SwissBorg application Operational
90 days ago
99.63 % uptime
Today
Cryptocurrency payments Operational
90 days ago
99.3 % uptime
Today
FIAT payments Operational
90 days ago
100.0 % uptime
Today
Exchanges Operational
90 days ago
99.97 % uptime
Today
Earn Operational
90 days ago
100.0 % uptime
Today
Onboarding ? Operational
90 days ago
100.0 % uptime
Today
SwissBorg website ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
We want to keep you informed about an upcoming series of planned system upgrades in collaboration with Onfido. These upgrades are aimed at enhancing our services and ensuring a more robust user experience.

During this period, certain SwissBorg services will be temporarily impacted. Specifically, no checks will be processed while we implement the upgrades. It's important to note that the maintenance may conclude sooner than the estimated time.

Posted on Nov 15, 2023 - 12:14 UTC
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023
Resolved - This incident has been resolved.
Dec 9, 14:31 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 9, 11:06 UTC
Investigating - We are currently investigating the issue.
Dec 9, 11:06 UTC
Dec 8, 2023

No incidents reported.

Dec 7, 2023
Resolved - This incident has been resolved.
Dec 7, 20:28 UTC
Update - We are continuing to work on a fix for this issue.
Dec 7, 20:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Dec 7, 17:32 UTC
Resolved - This incident has been resolved.
Dec 7, 14:13 UTC
Update - The SwissBorg app is down due to unexpected maintenance. We ask for your patience as we work to restore services quickly! Your Funds Are Safe.
Dec 7, 13:01 UTC
Investigating - We are currently investigating this issue.
Dec 7, 12:39 UTC
Resolved - This incident has been resolved.
Dec 7, 11:30 UTC
Identified - Deposits and withdrawals on BNB Smart Chain (BEP20) are suspended before the network upgrade and hard fork, starting from approximately 2023-12-07 07:45 (UTC).
Dec 7, 07:11 UTC
Completed - The scheduled maintenance has been completed.
Dec 7, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 08:01 UTC
Scheduled - Deposits and withdrawals of tokens on BNB Smart Chain (BNB, CAKE, BUSD, VET, DOGE) are temporarily suspended for the time of maintenance.
Dec 6, 07:58 UTC
Dec 6, 2023
Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

No incidents reported.

Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 05:00 UTC
Scheduled - One of our FIAT payment providers, OpenPayd will be performing a system and platform restart.
Due to this, Outgoing and Incoming payments, across all payment rails, could be subject to delays or may not be processed at all during this time as they will be unable to queue transactions during this window.

Nov 24, 12:44 UTC
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.