Scheduled Maintenance: Identity Verification Systems

Scheduled for Oct 14, 06:30 - 07:30 UTC

Scheduled

We will be carrying out a brief infrastructure update to our identity verification systems.

Impact: Proof of Identity (POI) verifications, new user onboarding, and account recovery flows will be temporarily unavailable during this 1-hour window.

All other app features, including trading, deposits, and withdrawals, remain fully operational.

We apologise for any inconvenience caused during this brief update.

Posted Oct 09, 2026 - 09:05 UTC

This scheduled maintenance affects: Onboarding.